This course will teach you how to hold difficult conversations properly without making them awkward. Prevent a potential ill-feeling between you and your colleagues.
How to hold difficult conversations
How to handle conflicts
How to handle a situation when someone is bad mouthing you
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What is accredit CPD training?
Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.