Aggression has no place at a workplace since it doesn’t create anything good. In this course, you will learn how to assertively deal with aggression and how to avoid it.
Why is aggression bad
How to deal with aggression
How to be assertive when dealing with aggression
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What is accredit CPD training?
Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.